Payment Methods

We can accept Credit cards as a payment method.

How to pay with a credit card:
1) Select your shipping address or create a new one;
2) Enter your card details and click “Submit”;
3) Your payment will be processed and a receipt will be sent to your e-mail address.

NOTE:

– You can try to pay for your order by using a credit card only 9 times per day (Greece ≤15 times) in order to protect the security of your personal data. If several of your attempts have failed, please try again in 24 hours or use another payment method like PayPal;

Credit cards problems:

– The funds in your card are not sufficient to complete your purchase;
– You are buying restricted items, like e-cigarettes or adult toys;
– The card has expired or the new card has not been activated yet;
– System section time-out;
– Your card has been stolen or is lost;

Cash on delivery (COD):

COD is an abbreviation which means “Cash on delivery”. If you select this payment method, you will have to pay for your order not when placing it but when it is delivered to you.

We currently offer COD payments for lebanon.

Please follow the steps outlined here below to place a COD order:

– Go to our homepage;

– Open the page of a product you like

– Add the product to your shopping cart;

– Select the shipping method called “local delivery”;

– Choose the payment method “Cash on delivery”;

– Submit your order;

About customs tax
Taxes may apply for imported goods/services and is regulated by the country law. Cool souq is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.